Stop blaming Salesforce, look inward.Most of us have heard of a jar that you fill with loose change if you commit a cardinal sin: the swear jar is the classic example. The…Jul 14, 2020Jul 14, 2020
What are Airlines doing for you during COVID-19?Federal, state and local governments are spouting statistics and executive orders to keep us informed, or in fear during this…Apr 30, 2020Apr 30, 2020
Subjective priorities are useless, tips on how to be objective.There is a chronic management challenge which is simply this: play an unending game of connect the silos. If you consider the observation…Apr 23, 2020Apr 23, 2020
Your CRM is being judged right now, here’s 3 ways to fix that.People are sitting at home and judging every experience they have during quarantine.Apr 16, 2020Apr 16, 2020
Agile and Waterfall can Kill DeliveryTL;DR — stop forcing trivial things through whatever delivery model you are using, get on the phone with your stakeholders/users and build…Apr 13, 2020Apr 13, 2020
Location Intelligence for Sales SucksPeople in America are primarily dependent on their automobile for travel. It’s not uncommon for me to pull up Waze while driving even if I…Mar 26, 2020Mar 26, 2020